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Privacy Policy
 

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions

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Interpretation

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Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

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Definitions

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For the purposes of this Privacy Policy:

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  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the voting equity or management authority.

  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Knock Out Electric LLC, [INSERT OFFICIAL BUSINESS ADDRESS].

  • Cookies are small files placed on Your device that store browsing information and help improve website functionality.

  • Country refers to United States.

  • Device means any device that can access the Service, including a computer, mobile phone, or tablet.

  • Personal Data / Personal Information means any information that identifies or relates to an identifiable individual. These terms are used interchangeably unless otherwise required by law.

  • Service refers to the Website.

  • Service Provider means any third party that processes data on behalf of the Company to facilitate or analyze the Service.

  • Usage Data refers to data collected automatically through use of the Service.

  • Website refers to https://www.knockoutelectric.com/

  • You means the individual or legal entity accessing or using the Service.

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Collecting and Using Your Personal Data

 

Types of Data Collected

 

Personal Data

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While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Physical address (City, State, ZIP Code)

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Usage Data

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Usage Data is collected automatically and may include:

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  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visits

  • Time spent on pages

  • Device identifiers and diagnostic data

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When accessing the Service via a mobile device, additional data such as operating system, mobile browser type, and device identifiers may also be collected.

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Cookies and Tracking Technologies

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We use Cookies and similar tracking technologies to monitor activity and improve the Service. You may instruct Your browser to refuse Cookies; however, some portions of the Service may not function properly.

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Use of Your Personal Data

 

The Company may use Personal Data to:

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  • Provide and maintain the Service

  • Contact You regarding services, estimates, or appointments

  • Manage customer requests

  • Improve website performance and user experience

  • Comply with legal obligations

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Data Retention

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We retain Personal Data only as long as necessary for business, legal, and regulatory purposes.

 

SMS Communication & Data Protection

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A. SMS Opt-in Details

SMS Communications
If you provide your phone number and opt in, Knock Out Electric may send you SMS messages related to service requests, appointment confirmations, missed call follow-ups, and service updates. You may opt out at any time by replying STOP.

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B. Data Security & Handling

Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Information is stored securely and used only for legitimate business purposes.

 

C. Mobile Information Sharing Statement (VERY IMPORTANT)

Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Your Privacy Rights

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You have the right to:

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  • Request access to Your Personal Data

  • Request correction or deletion

  • Opt out of communications

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Requests may be made by contacting Us directly.

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Contact Us

If You have questions about this Privacy Policy, You may contact Us at:

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Knock Out Electric LLC
📧 Email: knockoutelectricllc@gmail.com
📞 Phone: 504-300-3195 | 225-431-2626
🌐 Website: https://www.knockoutelectric.com/​

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